Privacy Policy

Effective Date: 03/14/2026

Northeast Computer Services, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect several types of information from and about users of our website and services, including:

Personal Information

Information that identifies you personally, such as:

NameEmail address
Phone number
Mailing address
Billing and payment information
Business name and contact information

Technical and Usage Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited and time spent on our website
Referring website or source

Client Data

If you are a client using our services (such as website design, hosting, or computer services), we may access or process data necessary to perform those services. This may include:

Website content and files
Email configurations
Databases and application data
System diagnostics and logs

We only access this information as needed to provide services.

2. How We Use Your Information

We use collected information to:

Provide and manage our services
Design, develop, and maintain websites
Provide computer repair, maintenance, or IT services
Respond to customer inquiries and support requests
Process payments and invoices
Improve our website and services
Communicate updates, security notices, or service information
Comply with legal obligations

3. SMS Communications Consent

If you provide your mobile phone number through our website or service forms, you consent to receive SMS messages from Northeast Computer, LLC related to service notifications, appointment reminders, account updates, and customer support communications.

Standard message and data rates may apply depending on your mobile carrier. Message frequency may vary.

You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly using the contact information listed below.

4. How We Share Your Information

We do not sell personal information.

We may share information with:

Service Providers

Third-party vendors who help us operate our business, such as:

Website hosting providers
Payment processors
Cloud service providers
Email communication services

Legal Requirements

We may disclose information if required to:

Comply with applicable laws or regulations
Respond to lawful requests from authorities
Protect our rights or property
Prevent fraud or security issues

Business Transfers

If Northeast Computer Services, LLC is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

Provide services
Maintain business records
Resolve disputes
Comply with legal obligations

Client project files and system backups may be retained for operational or recovery purposes.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Improve website performance
Understand user behavior
Maintain session information

You may disable cookies in your browser settings, though some website features may not function properly.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

The right to access your personal data
The right to request correction of inaccurate data
The right to request deletion of your personal data
The right to opt out of certain data processing

Requests may be submitted using the contact information below.

Some privacy laws that may apply depending on where users reside include the General Data Protection Regulation and the California Consumer Privacy Act.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of our website or services after changes are posted constitutes acceptance of those changes.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact us:

Northeast Computer Services, LLC
Email: info@northeast-computer.com
Phone: 860-228-2212